Web site is easy to use and product arrived on time. Can't do better than that!

I received exactly what I ordered and it only took about one week. Great service.

Our Christmas cards were lovely - every detail was correct. The service, however, was extremely disappointing. The cards were ordered on Sunday, December 8th, with 3-day delivery. Since I ordered pre-addressed envelopes, the excel address file was sent early on Monday, December 9th. On Tuesday, the website showed "printed" as the status of the order. I got excited, thinking that I would have the cards by that weekend and be able to get this checked off my list. The status did not change on Wednesday or Thursday, so i called and got the shipping terms changed to 2-day (and paid the difference, of course). Finally on Friday, the 13th, I received an email stating that the order had been shipped ON MONDAY, DECEMBER 16th with delivery scheduled for Friday, the 20th.. What the heck???????? I promptly called, asking what was going on with that strange notification. I was told that this was how they do it. As to the 4-day delivery when I had paid for 2, the agent told me there wasn't anything that could be done since it was already shipped (even though it had not been, in reality). She did refund the up-charge, at least. As i stated first, that cards were great; however, I will be looking to go with another vendor next year. You don't need more stress during the holidays!

I have been buying my holiday cards from USGA for years. Their new format is easy, the choices have improved and having them imprinted makes the whole process easier.